House cleaning, answered.
Short, straight answers about how Focus Cleaning works on Sydney's Northern Beaches and North Shore.
About Focus Cleaning
What is Focus Cleaning?
Focus Cleaning (Focus Cleaning Group) is a female-led house cleaning company in Sydney, founded in 2013 by Natalia Gallo and based in Allambie Heights on the Northern Beaches. We clean homes across the Northern Beaches, the North Shore and Sydney CBD.
About usHow long has Focus Cleaning been operating?
Since 2013. Our founder worked in the Australian cleaning industry for several years before starting Focus.
Do you use subcontractors?
No. Every Focus cleaner is employed by Focus Cleaning, trained in-house and works in uniform. We don't run a contractor marketplace.
Our cleaners
Are your cleaners police checked and insured?
Yes. Every Focus cleaner is police-checked, trained in-house and covered by our public liability insurance and WorkCover.
Will I get the same cleaner every time?
As much as we can. Each team is led by a team leader who gets to know your home and your notes, so the standard stays the same visit after visit.
Do I need to be home during the clean?
No. Many clients are at work while we clean. Tell us how you'd like to handle keys or access when you book and our client care team will arrange it with you.
Products and equipment
Do you bring your own products?
Yes. Our cleaners bring all the products and equipment needed for the clean.
Can you use my own products instead?
Yes. Focus Flex is the same Focus clean using your own products, mop and corded vacuum. Ask for a Focus Flex quote.
About Focus FlexAre your products safe for kids and pets?
Yes. Our products are tough on grime but safe for your family, pets and the planet.
The Focus Way
What is The Focus Way?
The Focus Way is how we clean: we clean, we don't wipe around. Things get lifted, cleaned underneath and put back neatly. The first visit is a full reset, and every visit after keeps the whole home tidy and goes deep on one Focus Room.
See The Focus WayHow long does a first clean take?
Longer than a regular visit, on purpose. The first clean is a reset: the team learns your home and catches up on the build-up. The exact time depends on the size and condition of your home and is set out in your quote.
What is the Focus Room?
On every regular visit the whole home gets its clean, and one room gets the full treatment: kitchen, main bathroom, living areas, bedrooms, then laundry and ensuite. You can choose the room, or we rotate it for you.
Do I need to tidy up before you come?
No need to clean first. If you can pick up toys and clothes from the floors, the team spends that time on the detail instead.
Areas we cover
Which suburbs do you cover?
The Northern Beaches (including Manly, Balgowlah, Seaforth, Freshwater, Dee Why, Collaroy, Narrabeen, Mona Vale, Frenchs Forest and Allambie Heights), the North Shore (including Mosman, Neutral Bay, Cremorne, North Sydney, Crows Nest, Lane Cove, Chatswood, Willoughby and Hunters Hill) and Sydney CBD. Not on the list? Call us, we most likely cover it.
All areas we serviceDo you clean in the Northern Beaches?
Yes. The Northern Beaches is home for Focus: we're based in Allambie Heights and clean from Manly to Mona Vale.
Northern Beaches house cleaningDo you clean on the North Shore?
Yes. We clean from North Sydney, Neutral Bay and Mosman to Lane Cove, Chatswood and Willoughby.
North Shore house cleaningServices and booking
What cleaning services do you offer?
Regular house cleaning (weekly, fortnightly or monthly), one-off deep and spring cleans, end of lease cleaning, window cleaning, carpet steam cleaning, Airbnb and short-stay turnovers, NDIS cleaning, post-construction cleaning and commercial cleaning.
All servicesHow much does house cleaning cost?
Every home is quoted individually, based on its size and how often you'd like a clean. We don't run a fixed price list, so your price is quoted to your home.
How do I get a quote?
Use the instant quote on our website, call 0414 072 701 or email contact@focuscleaninggroup.com.au. Tell us about your home and how often you'd like a clean and we'll come back fast.
Get a quoteWhat if something isn't right after a clean?
Tell us and we'll make it right. We'd rather hear it than have you put up with it.
Can I cancel or reschedule?
Yes. Rescheduling with more than 48 hours' notice is always free. See our cancellation policy for the details.
Cancellation policyHouse cleaning by suburb
Still have a question?
Ask us, or get your quote.
Tell us about your home and how often you'd like a clean. Every price is quoted to your home.
